Returns and Exchanges

Our Hassle-free Exchange and Return Policy!


Simply fill up the attached returned form and mail item back to us at:

605B MacPherson Road, Citimac Industrial Complex #04-10C Singapore 368239

Click here to download a copy of the Return Form.


Qualifying conditions:


  • Exchanges/Returns are valid for all items except sale and discounted items, bodysuits, swimwear, intimates, hair accessories and earrings.
  • Merchandise must be returned within 10 days of receipt, in its original and brand new condition (tags intact, unwashed, unaltered).
  • One for one exchange size or colour exchange will be processed accordingly. If the size or colour that you want is no longer available, store credit will be given to you.
  • 90-day store credit to be given for all eligible returns. There will be no refunds in cash value, and return-credit timeframe will not be extended.
  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable and will not be returned in store credit.
  • Please take a photo or keep proof of return mail to us, in case of lost mail! If you are shipping an item over $75, you should consider using a registered trackable shipping service. We don’t guarantee that we will receive your returned item.

 

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